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Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@minihomy.com. Please note that returns will need to be sent to the following address:

For orders from the United States: Minihomy, 2189 Flintstone Drive, Suites A PO-3832, TUCKER, Georgia, 30084, United States Of America

For orders from other countries: Recipients: Tu Hongming Phone Number: +8617757961271 Address: F2, Building 8, No.89, Siyuan Road, Yidong Industrial Zone, Niansanli Street, Yiwu, Jinhua, Zhejiang Province 322000, China

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

For international returns: Please be aware that for items shipped outside the United States, the return shipping cost will be covered by the customer.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Due to the nature of digital products, all sales of phone wallpapers are final, and no refunds or returns will be provided after purchase. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@minihomy.com.

Return Policy in Summary:

  • Accepts Returns from: Yes, I accept returns
  • Return Window: 30 days
  • Return Method: By mail
  • Return Label for Defective Products: Download/print
  • Return Label for Customer Remorse: Customer responsibility
  • Allowed Product Conditions for Returns: New (unopened products in original packaging, and products that have never been used)
  • Restocking Fee: 10% of the product price
  • Return Shipping Cost for Defective Products: No cost